Customer Feedback

 

Today we went on a trip to Silverstone Circuit from University, and our driver was David Robinson.

I don’t normally write feedback but I thought I’d just like to say thank you on behalf of the University.

David was really welcoming and friendly, and understanding when we wanted to wait a little longer for late-comers on the early start we had this morning and before our return (being late is inevitable with students!).

I can see why the University use your company, and I myself would definitely recommend Three Star Coaches to anyone who required group transport.

 

(Received March 2016 - Ashley)

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We recently travelled in a Three Star coach to the O2 Arena. I spoke to the driver and he asked for me to email you the feedback.

It has been a en excellent experience from the outset. The quote was very competitive and we appreciate that. The coach was on time and so we left promptly. The coach itself was a pleasurable experience. The driver’s humour made the journey painless!

On returning home, we arrived not much after I had informed the parents so they were not kept waiting around.

So thank you for the excellent experience and look forward to you taking us to Condover Hall in May.

(Received Feb 2016 - Assistant Head Teacher)

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"My name is Min Lee my group of 75 Korean mums and children hired your coach for our day excursion to Dunstable Downs and Whipsnade Zoo on 31st October.

Gareth was the driver in charge on that day and I must say he was brilliant!

He was punctual and helpful in every possible way!

He was very approachable and sociable. He was kind enough to offer a bonus scenic drive along the Dunstable Downs for us on the way back to our hotel which we missed the fantastic view in the morning due to thick fog. 

 

I would definitely use your company again and would like to send our gratitude to Gareth for making our day unforgettable!"

(Reveiced November 2015 - Min Lee)

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"We recently used your coach services for a company camping trip we had and were very impressed with the service we received.

We are holding another event at a later date and would like to re-book some coaches for this.  It is an evening event so we would be looking for coaches there and back in the evening. Around 160 people to get to London for around 7:30pm and leave London to return around Midnight. We would like a drop off in Leighton Buzzard and one back in Milton Keynes"

(Received July 2015 - Rhian)

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"From the initial enquiry we were given all the information required and all queries were dealt with efficiently.

On confirmation of the booking we received the booking details and the invoice the same afternoon.

The day prior to the event the driver details were confirmed including the drivers individual contact number.

The driver arrived early and the coach was to an excellent standard. 

The driver could not have been faulted, he confirmed all of the details, was extremely polite and above all he drove very safely.

I would not hesitate in recommending ‘Three Star Coaches’ and will definitely use you for any future requirements.

Many thanks for the excellent service from start to finish."

(Received April 2015 - Sopra Banking)

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