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Serving Herts, Beds and Bucks, Three Star Coaches is a well-established coach operator based in Luton providing high levels of comfort in coach hire for businesses, schools and social groups satisfying thousands of customers each year.

Bedford Schools Frequently Asked Questions

1. What happens in serious adverse weather conditons (snowing etc.)?

If the weather is poor and the road conditions pose a risk to the health & safety of either your children, our staff, or the vehicle, we will not operate. In the event of such weather, parents will be informed via email and website alert before the first bus pick up time.

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2. What happens if my child is late getting to the bus stop?

Please make sure that your child is waiting at their pick-up point at least 5 minutes before the stated departure time. In the event that you are late to the bus stop, please go to the next bus stop en-route. It is important that all parents are aware of the route their child's bus takes.

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3. What happens if the school bus is delayed?

In the event that the school bus is delayed (e.g. due to traffic), unless informed otherwise, students must wait at their designated pick-up point for the coach to arrive as normal.

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4. What time does my child need to be at the bus stop?

Please can you make sure that your child is waiting at the pick-up point 5 minutes before the stated departure time. If there are multiple people boarding from one point, please can you all wait together.

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5. What to do in the event of lost property?

In the event of lost property, please email in at or contact our office at 01582 722626 ASAP. All belongings left on the coach with name tags will be returned to their appropriate owner the following day on the bus. Belongings without name tags will be stored in our office for 2 weeks for collection. Please note - Items such as mobile phones will require a form of identification before they can be returned such as lcokscreen passcode.

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6. My child has lost their bus pass, what do I do?

If your child has lost their bus pass, please email in at or contact our office at 01582 722626 so that we are able to produce a new bus pass for your child. It is essential that students carry their bus passes at all times for their safety and security. New bus passes will cost £5.

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7. Can my child bring food onto the school bus?

Students are allowed to eat "sensible" food while travelling on the School Bus Service provided that it does not damage or cause litter to our coaches and that the waste is placed in a bin. Pupils are to tidy any mess created and take it off the bus upon exit at their stop. Failiure to do so will result in a warning and if repeated will involve an email to either the school or parent of the pupil.

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8. How do I book my child onto the bus and how much does it cost?

We currently operate 4 different routes which pick-up and collect students from the bedford schools. Depending on where you live, please select one of our routes and click the "Book Now" button to proceed with the payment. The cost for each route is different and we offer two methods of payment to our customers - annual and termly payments.

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9. Can my child bring a friend home using the School Bus Service?

If your child would like to bring a friend home onto the bus, please could you email in at bedford@threestarcoaches or contact us at 01582 722626 so that we are able to inform the driver on the day. The cost of bringing a friend onto the school bus is £4 per journey. Please could this be paid in full to the driver on the day.

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Contact Us

Three Star Luton Ltd
25a Park Avenue Industrial Estate
Sundon Park, Luton, Bedfordshire, LU3 3BP